Bowaflex High Performance Gym Equipment and Fitness Solutions

Terms & Conditions



Bowa Flex: Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of the website BowaFlex.com (the “Site”) and any related services provided by Bowa Flex (“we,” “us,” or “our”), a company registered in Wisconsin, United States. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our Site or services.

Table of Contents

  1. Definitions
  2. Account Registration
  3. Products and Pricing
  4. Orders and Payments
  5. Shipping and Delivery
  6. Returns and Refunds
  7. Intellectual Property
  8. User Content
  9. Prohibited Activities
  10. Privacy and Data Protection
  11. Disclaimer of Warranties
  12. Limitation of Liability
  13. Indemnification
  14. Governing Law and Dispute Resolution
  15. Changes to These Terms
  16. Termination
  17. Severability
  18. Entire Agreement
  19. Contact Information
  20. Additional Policies
  21. Google Merchant Center Compliance

1. Definitions

  • “Content” refers to all materials on the Site, including product descriptions, images, text, and interactive features.
  • “User Content” refers to any content submitted by users, including reviews and comments.
  • “Intellectual Property Rights” mean all legal rights related to copyrights, trademarks, patents, and trade secrets.

2. Account Registration

To access certain features of our Site, including purchasing gym equipment or other fitness solutions, you may need to create an account. You agree to provide accurate and current information and to update it as needed. You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately at support@bowaflex.com of any unauthorized account use. We reserve the right to refuse or cancel any account registration at our discretion.

3. Products and Pricing

  • Product Information: We strive to ensure that all product descriptions and images of gym equipment and other fitness solutions on the Site are accurate. If discrepancies arise, we reserve the right to cancel or refuse any orders placed with incorrect information.
  • Pricing: Prices are listed in US dollars and may change without notice. Prices apply only to products purchased through our Site.
  • Availability: We endeavor to maintain accurate stock levels but cannot guarantee availability of all products at all times.
  • Product Safety: Please follow all usage and safety guidelines provided with our products. If needed, seek professional advice regarding fitness equipment use.

4. Orders and Payments

  • Order Acceptance: We reserve the right to accept or reject your order for any reason, including stock availability, pricing errors, or payment issues.
  • Payment Methods: We accept major credit cards (Visa, MasterCard, American Express) and PayPal. All transactions are processed securely. For more information, see our Payment Methods policy.
  • Payment Processing: By placing an order, you authorize us to charge your payment method for the total purchase amount, including taxes and shipping.
  • Order Confirmation: After placing your order for gym equipment or other products, you will receive a confirmation email. This does not confirm acceptance of your order but acknowledges receipt of it.

5. Shipping and Delivery

  • Shipping Methods: We offer free shipping on all orders within the continental U.S. For more details, refer to our Shipping Policy.
  • Delivery Times: Orders are typically processed within 1-2 business days. Delivery takes between 3-5 business days after shipment.
  • Tracking: Once your order is shipped, you will receive a tracking number. You can track your order through the link provided in the shipping confirmation email.

6. Returns and Refunds

  • Return Policy: We offer a 30-day return window. Items must be unused, in their original packaging, and accompanied by proof of purchase. View our full Return and Refund Policy.
  • Return Process: To initiate a return, email support@bowaflex.com with your order number and reason for the return.
  • Damaged or Defective Products: If any product arrives damaged or defective, please notify us within 48 hours.

7. Intellectual Property

  • Ownership: All content on the Site is owned by Bowa Flex and is protected by U.S. and international copyright and trademark laws.
  • License: We grant you a limited, revocable, non-exclusive license to access the Site for personal use.
  • Trademarks: Bowa Flex’s trademarks and logos may not be used without our written permission.

8. User Content

By submitting any content to the Site (e.g., reviews), you grant us a non-exclusive, royalty-free license to use, distribute, and modify such content.

9. Prohibited Activities

You agree not to engage in prohibited activities, such as attempting to breach security, transmitting harmful code, or engaging in illegal activity.

10. Privacy and Data Protection

Your use of our Site is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Disclaimer of Warranties

The Site and its content, including all products, are provided “as is.” We do not guarantee uninterrupted service or the accuracy of product descriptions. For more details, see our Disclaimer.

12. Limitation of Liability

Bowa Flex will not be liable for any indirect, incidental, or consequential damages related to the use of our Site or products.

13. Indemnification

You agree to indemnify and hold Bowa Flex harmless from any claims arising out of your use of the Site or violation of these Terms.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of Wisconsin, United States. Any disputes will be resolved through arbitration in Cottage Grove, WI.

15. Changes to These Terms

We may update these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date.

16. Termination

We reserve the right to terminate your account or access to the Site at our discretion.

17. Severability

If any part of these Terms is found unenforceable, the remainder will remain in full force and effect.

18. Entire Agreement

These Terms, along with any referenced policies, represent the entire agreement between you and Bowa Flex.

19. Contact Information

For questions or concerns about these Terms, please contact us:

  • Address: 1600 Landmark Drive, Cottage Grove, WI 53727, USA
  • Phone: +1 (332) 263-8822
  • Email: support@bowaflex.com

20. Additional Policies

Please refer to our additional policies, including:

21. Google Merchant Center Compliance

All products listed on our Site comply with Google Merchant Center guidelines, including accurate product descriptions, pricing, and shipping details.